Also, the user is on Windows 10. The availability of the software could depend on the version. Adobe might have dropped support for older OS versions, but Windows 10 is generally supported. Still, they should check Adobe's system requirements.
I should also guide the user on the correct way to obtain it. That means directing them to Adobe's official website for a trial. But I need to mention the cost because they might not be aware. Sometimes, users might not know that a free version exists or if they need to pay. Adobe Acrobat Distiller Free Download For Windows 10
Wait, is there an official free version of Acrobat Distiller? I think Adobe no longer offers Acrobat Distiller as a standalone product. It was previously included with the full Acrobat suite, but now they might have moved to Adobe Print PDF or other services. Need to verify that. If that's the case, the user might need to upgrade to a newer version or use Adobe's online tools. Also, the user is on Windows 10
Putting it all together: confirm no official free download exists, suggest the trial, mention alternatives, and warn against illegal sources. Also, ensure to present this in a helpful and non-technical manner, since the user might be a regular Windows user and not tech-savvy. Still, they should check Adobe's system requirements