Also, Android users might face download issues due to app restrictions, so maybe enabling unknown sources or using a different browser could help. They might need tools like FTP clients or cloud storage to transfer the zip file if direct download isn't working. It's also possible the zip is corrupted, so checksum verification might be needed.

Wait, but if the user is looking for free and using cracked versions, I should still guide them responsibly. Maybe suggest they check the official EA servers first, but since FIFA 16 is old, those might not be around. Alternatives like mod communities (e.g., ModDB, Reddit) might have servers, but again, legal issues could be a problem.

Wait, the user might not know the server they're trying to access. Maybe they found a link on a forum. I should advise checking the credibility of the source. Also, if the server is down, when is it likely to come back up? If it's a private server, perhaps they can contact the host. For public servers, maybe there's a community update channel.

I should list steps in order: check connection, try different servers/mirrors, clear cache, use download managers, or switch networks. Also, mention the risks of downloading from untrusted sources. Maybe provide some commands for Android terminal if needed, like using wget or curl, but that's more advanced.